Guest is king. That is why service is the main key to the success of a restaurant. If the food is good, but the service from the reception, ordering, presentation, to the time of paying is felt to be lacking, people will not return.
What are the things that must be considered when providing service to your restaurant customers?
- Providing good restaurant service
- Service must be able to make customers feel at home. This is what you should do:
- Be polite and considerate when serving. Train staff to be able to take care of this.
- Keep the time of presentation. Make sure the menu and the time specified are appropriate.
- Get to know your customers. Remember customers and impress them to come back to your place.
- Make appropriate comparisons between staff and visitors. With adequate staff, orders can be delivered in a timely manner. But most of the staff actually disturb the comfort of visitors.
- Give more value. A personal approach can make their dining experience more memorable.
Running a successful restaurant is like being a part of a well-choreographed dance. If one part of the restaurant lags or fails, then the rest of the restaurant suffers. To help save time and avoid problems in the kitchen, you might find it beneficial to outsource some of your services.
Here are the top things that every restaurant should get help with.
- Knife Sharpening
Using dull knives should never be allowed in your restaurant. They are extremely dangerous for the user because they must use more force to cut things, and the knife could slip and hurt the user. They also don’t work as well, which causes the prep time in your kitchen to be significantly reduced. An onion that used to take 1 minute to dice could take twice as long, which negatively affects the whole flow of the kitchen and the meal service.
If you’re worried about taking your knives to a sharpening location and not getting them back on time, consider using a mobile sharpening service Bluffton. The mobile service comes to your restaurant and will do a couple of knives at a time, so you aren’t without during service.
While breaking down large cuts of meat is the sign of a quality restaurant, you might find that you save time and money if you allow your butcher to do it for you. For some cuts of meat, you could find that you need expensive equipment, such as a band saw or reciprocating saw, to cut through bones. Instead, save yourself some time and stress by having your butcher break down your meat for you.
- Laundry Services
If your restaurant has fabric napkins or tablecloths, you’ll likely find it easier to have a laundry service take care of the washing and pressing. You probably won’t have space for a washing machine or dryer, and you don’t want to take some of your staff away so they can deal with the laundry. Plus, when you rely on a service to do it, you know that everything will look perfect when you get it back.